Shipping:
Which courier services do you use for shipping?
We primarily use Blue dart, DTDC, and Dehlivery to ensure reliable and efficient delivery of your orders across India.
How long does it take for my order to arrive?
Once your order is confirmed, it will be dispatched within 24 hours. Delivery typically takes 3 to 5 working days, depending on your location.
Do you offer international shipping?
At the moment, we only ship within India. However, we are constantly working towards expanding our services to cater to our international customers as well.
Contact Information:
What is your contact number and email address?
You can reach us at +91 7304119104 or email us at [email protected]
for any queries or assistance regarding your orders.
Order Modifications:
Can I cancel or modify my order after it has been placed?
If you wish to cancel or modify your order, please contact us immediately at our customer care number or email address. We will do our best to accommodate your request, provided the order has not already been dispatched.
Returns and Exchanges:
What is your return policy?
We strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, you can initiate a return within 14 days of receiving the product. Please note that items must be unused, unworn, and in their original packaging for eligible returns.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer care team within 14 days of receiving your order. You can reach us at +91 7304119104 or email us at [email protected]. Our team will guide you through the process and assist you with the return/exchange procedure.
Are there any charges for returns or exchanges? We offer free returns and exchanges for orders within India. However, please note that international returns/exchanges may be subject to shipping charges.
We hope these FAQs address any queries you may have. If you require further assistance, please do not hesitate to reach out to us.
